Hi,

The Copilot chat can now provide more thoughtful and accurate answers to your questions, give insight into its thought process as it arrives at responses, and support new visualization types. Give it a try here!

Improved Reasoning = Smarter Chat

The Copilot chat is now powered by a chat model with higher reasoning ability. This means it will make more frequent and targeted analysis of your business data when generating responses, as well as provide more thoughtful and creative recommendations. You can also expect the chat to be more accurate, especially to complex questions.

Here are a few questions that showcase the improved reasoning ability:

• Please compile a comprehensive review of our June 2025 sales (including monthly trends) and provide three actionable recommendations to grow my revenue

• Analyze the sales trends of my Top 10 menu items by total orders over the last three months and suggest a promotion I can run to grow sales for this group of items

• Let’s create a promotional campaign to drive purchases of the menu item and modifier combinations that are most correlated with customer retention

Generally there is a trade-off between speed and reasoning depth in chat models - based on your feedback we have prioritized the latter. So if you see the chat taking more time to generate answers to more complicated questions, that’s because it’s working harder at an answer!

Visibility into Reasoning (Chain-of-Thought)

To go along with the more thoughtful chat model, you can now see details of the analysis the chat is performing to arrive at a response. You can also use this increased visibility to identify ideas for future analysis, or to prompt the chat to take into account additional information it did not consider in its original response.

Pie Chart Visualization Type

The Copilot chat now supports pie chart visualizations. The chat will identify opportunities on its own to visualize data this way, but you can always ask for this view specifically. You can also add these charts to your own custom dashboards - side note: there’s an exciting update to this feature coming this week!

Simplified Design

We made a few small changes to the Copilot chat to simplify the UI. If you’re looking for ideas for questions to ask about your business, you can hit the Need inspiration button, which has 20+ recommended prompts. Additionally, you can find information in the Help Center, the (?) button in the top right corner of the page.

You can access the chat here. As always, we’d love to hear any feedback or requests you have to improve the Copilot product!

Thanks,
Ethan